How do I access the Salesforce Portal?
I have not received my email confirmation with account login
Please make sure to check your spam or junk folder in your inbox. If nothing is found, please contact us for support.
I registered but I can’t login
Use the correct link to login HERE and enter the email you used to register and the password you created.
How do I navigate the Applicant Portal after logging in?
Find detailed instructions and video HERE.
How do I start/manage my application?
Click on the below according to your needs for detailed instructions and videos:
How do I contact City Staff regarding my Permit Application?
USE THE CHATTER FEATURE! (click here)
Who do I contact regarding my permit review?
First, make sure you have identified the person who owns your review via your Salesforce portal by following the instructions above.
Below is a list of our referral agencies that you may contact via email or use the Chatter feature from the Applicant Portal.
|Referral Agency||Contact Information|
|Engineering Dev Revfirstname.lastname@example.org|
|Water Efficient Landscapingemail@example.com|
How do I schedule/request an inspection?
Please visit out inspection page with additional information HERE to access instructions.
Can I Submit Land Use Applications in Salesforce?
This process is coming soon, please contact Community Development for process information.
Why are pages taking too long to load when I try to log into the Applicant Portal?
Salesforce is runs best using Google Chrome or Microsoft Edge, and we highly recommend you use any of them as your browser. Also, do not attempt to access the Applicant Portal from a mobile device, as this capability is not ready and enhanced yet.
How do I speak with someone for help?
You can contact us via email at firstname.lastname@example.org or calling to 970-920-5065, and we will help you as soon as possible.