Beginning in spring 2019, the City of Aspen will be initiating a new project called AIM, or Aspen Intelligent Metering. AIM is an upgrade to the City’s entire metering system, which will modernize all water and electric meters along with the utility’s technology and infrastructure, while adding a variety of customer benefits.
ACCURACY -Digital readings eliminate potential errors in analog meter readings and result in more accurate billing.
RELIABILITY - Utility staff can quickly identify power outages and water leaks at your home or business resulting in accelerated response time.
CONVENIENCE - Customers have remote access to usage data and apps daily, instead of waiting for a monthly bill.
EFFICIENCY - Remote meter reading saves time so utility staff can focus on other customer priorities.
ENVIRONMENTAL - Significantly decreases vehicle travel because meter readers are not in the field as often. Usage data can help customers set conservation goals.
AFFORDABILITY - Modernized data tracking and collection create savings for the utility that is passed on to customers.
WHAT CUSTOMERS CAN EXPECT
The project entails new meter installation for all electric customers and the addition of new technology to water meters, replacing them only when the current meter is not AIM compatible. All customers will be contacted prior to meter upgrades. Brief coordinated disruption of water and electric service will occur during the installation process.