Member Information

Updated Reservation Site Information Letter and Instructions

On Wednesday, November 3rd, the Car To Go reservation website vendor will perform a significant update to the reservation system. Please take a moment to download & read the information packet to familiarize yourself with the changes.

Member Manual, Quick Facts and Covid-19 Safety Information

All Car To Go members are responsible for complying with the most current Member Manual. Our pocket-size Quick Facts is also located in each vehicle. Click here for Car To Go Covid-19 safety information.

Roadside and After-Hours Assistance 

24-hour roadside assistance and customer service are available for Car To Go members using a program vehicle. Follow the links below for more information.

• Roadside Assistance procedures
• For after hours customer service, call 970-920-5066 and choose option 2.
  
  

Program Boundaries

All Car To Go members are required to stay within the program boundaries. Note that boundaries for the electric Chevy Bolt differ from those of the hybrid vehicles.

See our detailed program boundary information:

• Hybrid vehicles
• Electric vehicles
  
  

Member Discounts

Car To Go members may also receive discounts on car rentals. View our Member Discounts for more information.